UX Research, Interviewing & Insight Synthesis
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Curated Certification CDX02
Turn ambiguous user questions into rigorous qualitative evidence, synthesized insight and decision-ready design recommendations.
Benchmark: Curated source set: Salesforce Trailhead + GOV.UK Service Manual + 18F / U.S. General Services Administration + Nielsen Norman Group + MIT OpenCourseWare + IDEO Design Kit -- Credential note: this is a Zuyini mastery certificate built from the cited public courses. It is not issued, sponsored or endorsed by the source institutions, providers or companies.
Core Course Stack
1. UX Research Basics
2. How User Research Improves Service Design
- How User Research Improves Service Design — GOV.UK Service Manual — Free provider guide and resource
3. UX Guide
4. 18F Methods
5. UX Research Methods and Articles
6. User Interface Design and Implementation
7. Human-Centered Design
8. Build Better with UX
Hands-On Mastery Capstone
Plan and run a focused UX study for one product question. Recruit representative users or use a transparent simulated dataset, conduct interviews or observations, synthesize evidence and convert findings into design decisions.
Proof Rubric
- research plan
- screener/recruiting logic
- discussion guide
- notes/transcripts
- affinity synthesis
- themes
- opportunity map
- research report
- decision memo