Salesforce CRM, RevOps & Business Systems
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Job-Ready Certification CEA05
CRM process design, objects/data model, security, Flow automation, reports/dashboards, Data 360, integrations, Agentforce and stakeholder-facing business systems ownership.
Benchmark: Target roles: Salesforce Administrator / Systems Specialist | CRM Engineer / Business Systems Analyst | Revenue Systems / RevOps Analyst -- Current market bar: CRM process design, objects/data model, security, Flow automation, reports/dashboards, Data 360, integrations, Agentforce and stakeholder-facing business systems ownership. -- Credential note: this is a Zuyini job-readiness certificate built from the cited public courses. It is not issued, sponsored or endorsed by the source institutions, providers or companies.
Core Course Stack
1. Salesforce Administrator Beginner
2. Salesforce Platform Basics
3. Build Flows with Flow Builder
4. Get Started as a Salesforce Business Analyst
5. Reports & Dashboards
6. Data 360-Powered Agentforce
7. Quick Start: Agent Actions
8. Agentblazer Legend 2026
Role-Readiness Capstone
Build a production-minded CRM operating system: lead-to-opportunity or case workflow, role/security design, Flow automation, analytics, data-quality controls, one integration and an Agentforce action grounded in governed data.
Proof Rubric
- data model
- process map
- configured flows
- permissions
- dashboard
- data-quality rules
- integration artifact
- agent action
- adoption/ops runbook