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Change Management, Adoption & Organizational Transformation

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Curated Certification CST06

Move organizations from strategy to sustained behavior change through stakeholder analysis, sponsorship, communications, capability building, adoption measurement, resistance management and reinforcement.

Benchmark: Curated source set: The Open University / OpenLearn + MIT OpenCourseWare + BCG / Forage + PwC US / Forage + Google re:Work + Microsoft Learn -- Credential note: this is a Zuyini mastery certificate built from the cited public courses. It is not issued, sponsored or endorsed by the source institutions, providers or companies.

Hands-On Mastery Capstone

Create the change and adoption program for a major transformation. Map affected stakeholders and behaviors, design sponsorship/communications/training, manage resistance and establish leading and lagging adoption measures.

Proof Rubric

  • stakeholder map
  • change-impact assessment
  • sponsor plan
  • communications plan
  • capability/training plan
  • adoption scorecard
  • resistance backlog
  • sustainment plan