Operations Management & Process Excellence
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Curated Certification COS01
Build the operating-system fundamentals behind capacity, flow, queues, inventory, quality, process design and continuous improvement across manufacturing and services.
Benchmark: Curated source set: The Open University / OpenLearn + MIT Sloan OpenCourseWare + Microsoft Learn + MIT OpenCourseWare -- Credential note: this is a Zuyini mastery certificate built from the cited public courses. It is not issued, sponsored or endorsed by the source institutions, providers or companies.
Core Course Stack
1. Understanding operations management
2. Introduction to Operations Management
3. Operations Management
4. Introduction to supply chain management in Dynamics 365
5. Introduction to Manufacturing Systems
6. Quality Control & Quality Management in Dynamics 365 SCM
7. The machine that is still changing the world
8. Asset Management in Dynamics 365 SCM
Hands-On Mastery Capstone
Diagnose one real or simulated operating process from customer demand to output. Map flow, capacity, bottlenecks, inventory, quality loss and operating cadence; then implement one measurable improvement.
Proof Rubric
- SIPOC/process map
- capacity/queue analysis
- KPI tree
- bottleneck diagnosis
- improvement experiment
- before/after evidence
- control plan