Problem Solving & Great Questions
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10 lessons3 levels1 capstone project
Solve ambiguous problems and ask questions that change how people see the problem.
BASIC
- 5 Tips to Improve Your Critical Thinking — TED-Ed (5 min)
Rapid checklist for questioning assumptions, evidence, implications and alternative perspectives. - Socratic Method / Critical Thinking — TED-Ed (5 min)
Shows how disciplined questions expose gaps in reasoning. - How to Ask the Right Question — Hal Gregersen (15 min)
Turns questioning into a deliberate problem-solving tool.
INTERMEDIATE
- 5 Whys ? Root Cause Analysis
A deeper treatment of the same skill; use it to move from concept to working patterns. - Issue Tree Example ? Step-by-Step HBR ? Ask Better Questions
A deeper treatment of the same skill; use it to move from concept to working patterns. - How To Be MECE — Management Consulted
Apply Problem Solving & Great Questions through the adjacent capability: Management Consulting & Structured Problem Solving.
ADVANCED
- Practice — Mastering the Art of Difficult Conversations
Extend Problem Solving & Great Questions into senior/production practice through Difficult Conversations & Conflict Resolution. - Role Play — GROW Model During One-on-One Meeting
Extend Problem Solving & Great Questions into senior/production practice through Coaching & Feedback. - Operational Excellence and Critical Thinking Great Learning - Operations Management Course — Great Learning
Extend Problem Solving & Great Questions into senior/production practice through Operations Management & Operating Models.